QUESTIONS, ANSWERED

Before you buy. After you install.

Scope, setup and support in plain English. Updated September 2026.

Getting started

What is Evolve Performance?

Evolve provides Windows optimization software for PC gamers, BIOS tuning for supported hardware, and optional hands-on setup help. Lite covers core Windows optimization. Evolve adds full Windows and automated BIOS tuning. Hyper adds CPU, GPU and memory tuning with our team. Esports includes a separate gaming OS and full remote setup.

Is there a free version?

Yes. Free Boost works without a card or license key. It includes Windows privacy and cleanup tools, basic network and power settings, clean graphics driver installation, and selected game tweaks. Paid plans add the full game library and a wider scope of optimization and service. Check the app for the tools available to your hardware.

How do I receive my purchase?

Download the app and sign in with the Discord account linked to your purchase. Your license key also works for paid plans. Software tools are available through the app. Hands-on work is scheduled with our team on Discord.

Do I need to reinstall Windows?

We recommend a clean Windows install and may require one when troubleshooting an existing installation. The app has a setup guide. Back up your files and keep your Windows license and recovery details before starting. A clean install removes the existing installation; it does not guarantee a problem-free result.

Can I set it up myself?

Lite and Evolve are self-service plans. You should be comfortable following setup instructions and reinstalling Windows. Optional remote setup is shown at checkout. Hyper adds hands-on hardware tuning, and Esports includes full team-led setup. Ask us before buying if you are unsure.

Results

How much FPS improvement should I expect?

Customers typically see 30-75% higher average FPS, with the biggest gains on systems that were never optimized and in CPU-bound games such as Valorant, CS2 and Fortnite. Frame consistency (1% and 0.1% lows) usually improves as well. There is no fixed increase we can promise: your hardware, current Windows installation, game and settings all affect the result, and a higher plan adds scope and service, not a guaranteed percentage.

How should I measure a result?

Use the same PC, game version, resolution, graphics settings and repeatable scene before and after. Record the settings and changes, and repeat each run. Look at frame consistency as well as average FPS. A result from a different PC cannot predict yours.

Will optimization fix every stutter or help every game?

No. A problem can have causes outside the settings an optimizer changes. Tell support which game is affected, what happens and what you have already tried. Game and driver updates can also change the result. We do not promise a benefit in every title.

Safety & recovery

Can you guarantee anti-cheat compatibility?

No blanket guarantee covers every game or future update. Games, mods and anti-cheat systems have their own requirements. Check the instructions for the tools you use and ask us about your games before applying changes.

What should I know before changing system settings?

System and BIOS changes can affect stability, compatibility and security. Review each tool's instructions, back up your files and keep a recovery plan. Do not apply settings that your hardware does not support. Ask for help if a step is unclear.

What happens to Windows Defender and Windows Update?

Evolve's default optimization disables Windows Defender and pauses Windows Update. Options to keep Defender during setup and restore it later are available, and Windows Update can be turned back on. Disabling protection or delaying updates has security consequences. Review these choices before applying the optimization; an antivirus warning should not automatically be treated as a false positive.

Can I undo every change?

The app includes backup and restore tools for supported changes, including services, graphics settings and removed features. Recovery depends on the change. Driver replacements and some removed Windows components may need a reinstall or separate recovery steps. A restore point is not a backup of your personal files. For BIOS recovery, follow your motherboard's instructions or ask our team.

BIOS & hardware

Which hardware supports BIOS tuning?

Automated BIOS tuning is limited to supported motherboard and CPU combinations. Check support in the app or ask us before choosing a paid plan. CPU and GPU overclocking and memory tuning are hands-on services in Hyper and Esports; suitable settings depend on the hardware and stability.

What if I change hardware or update the BIOS?

Recheck compatibility before applying a previous setup to changed hardware. The app can reapply supported Windows and BIOS tools included in your plan without a separate purchase. Hands-on tuning may need a follow-up session after a major hardware change. Contact our team on Discord.

Marvel Rivals

How do I get the Marvel Rivals configs?

Download the app, sign in with Discord and open Game Tweaks, then Marvel Rivals. Access is tied to your Discord account. An active Twitch subscription to Rigsychu, any paid Evolve plan, or the EUR 4.99 per month Marvel subscription grants access. Free Boost receives configs on a delay.

I subscribe on Twitch but the app still says upgrade

Check that Twitch and Discord are connected, subscriber role sync is enabled for the Rigsy Nation Discord, and you have the Subscriber role there. Role sync can take time. Once the role appears, close and reopen Evolve to refresh access. Contact support if the problem remains.

Who helps with a Marvel Rivals mod?

For how a mod behaves in the game, ask its creator in Rigsychu's Discord. Evolve distributes these configs and mods. If the Evolve app cannot install or revert one, contact Evolve support.

Payment & support

Are the plans subscriptions?

Lite, Evolve, Hyper and Esports are one-time purchases. The separate Marvel subscription is billed monthly. To cancel a subscription, use the management link in your Creem receipt or your Evolve profile. Cancellation stops future renewals; access remains until the end of the paid period.

Which payment methods are available?

Card payments are handled by Creem. Available cards and wallets are shown in its checkout. Cryptocurrency payments are handled by NOWPayments and include a 5% processing fee. The total is shown before you proceed. The separate Marvel subscription uses card checkout.

What are the refund terms?

You have the 14-day EU right of withdrawal. For immediate delivery of digital content, checkout asks for your consent and acknowledgment that this right expires once delivery begins. Read the withdrawal policy and terms before paying. If delivered content is faulty, contact support; your statutory rights remain unaffected.

What support is included?

Paid plans include Discord support. Hyper includes hands-on CPU, GPU and memory tuning with priority support. Esports includes full team-led setup and dedicated support. Open a support ticket if you need help using your plan or recovering from a change.

Can I move my license to another PC?

A license key activates on one PC. If you rebuild or replace that PC, contact us through a Discord ticket for a free reset. If activation fails, check the key and contact support. Do not share your key publicly.

Can I upgrade later?

Yes. Sign in to your account to see the upgrades available for the plan you own. The upgrade checkout shows its price and any optional setup charge before payment.

How do I contact Evolve?

Use our Discord server for troubleshooting and scheduling, or email support@evolveperf.com. For business and partnerships, email business@evolveperf.com. Company and legal details are listed in the imprint.

Read the withdrawal policy, terms and company details.